More FAQs

More FAQs
    1. How will I know if I am eligible for the MediSave Bonus?
      For the MediSave Bonus, you may login to the e-services to view your eligibility.

    2. Can I withdraw my MediSave Bonus?
      The MediSave Bonus credited to your CPF MediSave Account will form part of your CPF monies and will be subjected to CPF withdrawal rules.

      MediSave can be used to pay for your own or your immediate family members’ hospitalisation expenses, incurred at any of the participating medical institutions under the MediSave Scheme.

      MediSave can also be used to pay for day surgeries and approved outpatient treatments listed on the CPF website.

    3. Why is the MediSave Bonus paid to CPF accounts and not in cash?
      As the Majulah Package is meant to help older Singapore Citizens with their retirement and healthcare needs, the benefits are paid to the CPF accounts and will grow with interest to boost their retirement and healthcare savings.

    4. How will I know if the MediSave Bonus has been credited to my CPF account?
      You may log in at the CPF website with your Singpass to view your CPF MediSave transaction history. In addition, an SMS (with no web links) will be sent to your Singpass-registered mobile number. To update your mobile number, please log in to your Singpass account at the Singpass website.

      If you do not have a Singpass-registered mobile number, a letter will be sent to your residential address on your NRIC.

    5. I have recently obtained Singapore citizenship in 2024. Am I eligible for the MediSave Bonus (MSB)?
      Only Singapore Citizens may qualify for the Majulah Package. If you have obtained Singapore citizenship by 31 Dec 2024, you may write in to us to assess your eligibility.

    6. How much will I receive if I stay in a rented property?
      The amount of MediSave Bonus you receive depends on the Annual Value (AV) of your place of residence as stated on your NRIC as at 31 Dec 2023, regardless of whether you own or rent the property.

    7. If I own more than one property, will I be eligible for MediSave Bonus?
      Those who own more than one property will be eligible for the MediSave Bonus. Such properties may include shophouses, private residential properties or non-residential properties such as commercial or industrial properties.

    8. I am residing overseas. Am I eligible for the MediSave Bonus?
      You are eligible to receive the MediSave Bonus if you are residing overseas. As overseas properties are not assessed for property tax, the amount of MediSave Bonus you receive will be determined based on a deemed AV of more than $25,000.

    9. If a beneficiary passes away before the payment of the MediSave Bonus is made, will he/she still qualify?
      No. The MediSave Bonus is only paid out to living Singapore citizens.

    1. How will I know if I am eligible for the Retirement Savings Bonus(RSB)?
      For the RSB, you may login to the e-services to view your eligibility.

    2. Why is the Retirement Saving Bonus (RSB) paid to CPF accounts and not in cash?
      As the Majulah Package is meant to help older Singapore Citizens with their retirement and healthcare needs, the benefits are paid to the CPF accounts and will grow with interest to boost their retirement and healthcare savings.

    3. How will I know if the Retirement Saving Bonus (RSB) has been credited to my CPF account?
      You may log in at the CPF website with your Singpass to view your CPF Retirement Account or Special Account transaction history. In addition, an SMS (with no web links) will be sent to your Singpass-registered mobile number. To update your mobile number, please log in to your Singpass account at the Singpass website.

      If you do not have a Singpass-registered mobile number, a letter will be sent to your residential address on your NRIC.

    4. Why is the Retirement Savings Bonus (RSB) amount higher for recipients with CPF retirement savings below $60,000?
      In line with the Government’s approach for social schemes, the RSB is designed to benefit seniors with lower means, with more support provided to those with greater needs.

    5. I have recently obtained Singapore citizenship in 2024. Am I eligible for the Retirement Savings Bonus (RSB)?
      Only Singapore Citizens may qualify for the Majulah Package. If you have obtained Singapore citizenship by 31 Dec 2024, you may write in to us to assess your eligibility.

    6. If I own more than one property, will I be eligible for Retirement Savings Bonus (RSB)?
      Those who own more than one property will not be eligible for RSB. Such properties may include shophouses, private residential properties or non-residential properties such as commercial or industrial properties.

    7. I am residing overseas. Am I eligible for the Retirement Savings Bonus (RSB)?
      You are not eligible for RSB if you are residing overseas. RSB is means-tested such that only eligible Singaporeans with a local residential address meeting the AV criterion and other eligibility criteria can qualify.

    8. How do I check my CPF retirement savings balance as of 31 December 2022?
      CPF retirement savings are determined based on the combined balances in the CPF accounts for retirement, as at 31 December 2022. If you have a Retirement Account, this refers to the combined CPF LIFE balance and Retirement Account balance. If you do not have a Retirement Account, this refers to the combined Ordinary and Special Account balances.

      To check your CPF balances as at 31 December 2022, you may visit cpf.gov.sg, [log in using your Singpass > my cpf > Yearly Statement of Account, select ‘2022’].

      To check your CPF LIFE balances as at 31 December 2022, you may submit an online enquiry through CPF website.

    9. Will I be eligible for Retirement Savings Bonus (RSB) if I am fully or partially exempted from setting aside the retirement sum and/or CPF retirement savings due to a private annuity/pension?
      RSB aims to help those with lower retirement savings. As a fully or partially exempted individual, you are considered to have met the Basic Retirement Sum (BRS). Thus, you are not eligible for RSB.

    10. If a beneficiary passes away before the payment of the Retirement Savings Bonus (RSB) is made, will he/she still qualify?
      No. RSB is only paid out to living Singapore citizens.

    11. Can I withdraw the Retirement Saving Bonus (RSB)?
      RSB is paid into your CPF Retirement Account (RA) or Special Account (if you do not have an RA), and generally cannot be withdrawn as a lump sum. It will be paid out to you as part of your monthly retirement payouts when you reach payout eligibility age.

    12. Why do I need to own a property before I can withdraw part of my Retirement Account savings?
      Please refer to the FAQ found on the CPF website for more details.

    13. I have used CPF savings for my property which the remaining lease can last me until age 95. Can I withdraw my Retirement Account savings using my property?
      Please refer to the FAQ found on the CPF website for more details.

    14. How will changes to my Retirement Account affect my CPF LIFE monthly payouts?
      Please refer to the FAQ found on the CPF website for more details.

    15. I am not on CPF LIFE. How will my monthly payouts be adjusted if there are changes to my retirement savings?
      Please refer to the FAQ found on the CPF website for more details.

    1. How will I know if I am eligible for the Earn and Save Bonus (ESB)?
      For the ESB, you may login to the e-services from mid-March 2025 to view your eligibility.

    2. Can I withdraw the Earn and Save Bonus as a lump sum?
      The Earn and Save Bonus (ESB) is meant to boost your retirement savings. The ESB credited to your CPF Retirement Account cannot be withdrawn in a lump sum, instead they will be paid out to you as part of your monthly payouts in retirement.

    3. Why is the Earn and Save Bonus paid to CPF accounts and not in cash?
      As the Majulah Package is meant to help older Singapore Citizens with their retirement and healthcare needs, the benefits are paid to the CPF accounts and will grow with interest to boost their retirement and healthcare savings.

    4. How will I know if the Earn and Save Bonus (ESB) has been credited to my CPF account?
      You may log in at the CPF website with your Singpass to view your CPF Retirement Account or Special Account transaction history. In addition, an SMS (with no web links) will be sent to your Singpass-registered mobile number. To update your mobile number, please log in to your Singpass account at the Singpass website.

      If you do not have a Singpass-registered mobile number, a letter will be sent to your residential address on your NRIC.

    5. Will Self-Employed Persons and Platform Workers qualify for the Earn and Save Bonus (ESB)?Yes, the Earn and Save Bonus (ESB) provides additional support to lower- to middle-income workers, regardless of employment type.

      Employees, Self-Employed Persons and Platform Workers who earn an average monthly income of at least $500 and not more than $6,000 may be eligible for ESB, provided that they meet the other eligibility criteria.

    6. I have experienced a change in my annual value/property ownership status between 30 November and 31 December of the preceding year. Would I be eligible for the Earn and Save Bonus (ESB)?If you have experienced a change in your annual value (AV) or property ownership status between 30 November and 31 December of the preceding year and have met the other criteria, you may apply to receive ESB here.

      To find out what is the AV of your property as at 31 December of the preceding year, you may visit iras.gov.sg [log in to myTax Portal using your Singpass > Notices/Letters > Individual, select the property address] to view your details.

    7. If I own more than one property, will I be eligible for Earn and Save Bonus (ESB)?
      Those who own more than one property will not be eligible for ESB. Such properties may include shophouses, private residential properties or non-residential properties such as commercial or industrial properties.

    8. I am residing overseas. Am I eligible for Earn and Save Bonus (ESB)?
      You are not eligible for ESB if you are residing overseas. ESB is means-tested such that only eligible Singaporeans with a local residential address meeting the AV criterion and other eligibility criteria can qualify.

    9. How is the average gross monthly income (AMI) criterion computed?
      The average gross monthly income is defined as:

      Sum of employment and trade income earned in preceding Year of Assessment ÷ Total number of months worked in the year

      To qualify for ESB, your average gross monthly income earned in the preceding Year of Assessment must be between $500 and $6,000.

    10. I earn less than $500 per month. Do I qualify for Earn and Save Bonus (ESB)?
      If you earn less than $500 per month, you will qualify for concessionary ESB if you belong to one of the groups and meet other ESB eligibility criteria:
      • Person with Disability (PWD)
      • ComCare Short-to-Medium Term Assistance recipient
      • Caregiver of a care recipient1. This generally includes caregivers residing with care recipients who are medically certified to have permanent moderate to severe disabilities.
      You will receive concessionary ESB of $400/year.

      1 The schemes from Agency for Integrated Care (AIC) are: Home Caregiving Grant, Pioneer Generation Disability Assistance Scheme, Interim Disability Assistance Programme for the Elderly, ElderFund, MediSave Care, CareShield Life Claims, and ElderShield Claims. These AIC schemes are for individuals who have permanent moderate to severe disabilities

    11. Who are considered eligible caregivers for concessionary Earn and Save Bonus (ESB)?
      To be eligible for ESB as a working caregiver, individuals must fulfill all 4 criteria below:

      (a) Their care recipients qualify for selected Agency for Integrated Care (AIC) schemes1;
      (b) They are related household members of the care recipient (i.e. related by blood or legal relations to the care recipient, and staying together at the same address);
      (c) Their care recipients are not residing in nursing homes; and
      (d) They meet all other eligibility criteria for ESB, except the $500 minimum income threshold.

      We will automatically assess caregivers’ eligibility for ESB. Caregivers do not need to notify us that they are a caregiver or submit any supporting documents.

      If you are a caregiver and have recently moved in with your care recipient, you are required to update your residential address in your NRIC with ICA. If you have already done so but yet to receive ESB, please log in to the e-services with your Singpass to inform us of your circumstances.

      1 The schemes from Agency for Integrated Care (AIC) are: Home Caregiving Grant, Pioneer Generation Disability Assistance Scheme, Interim Disability Assistance Programme for the Elderly, ElderFund, MediSave Care, CareShield Life Claims, and ElderShield Claims. These AIC schemes are for individuals who have permanent moderate to severe disabilities

    12. I have recently obtained Singapore citizenship. Am I eligible for the Earn and Save Bonus (ESB)?
      Only Singapore Citizens may qualify for the Majulah Package. If you have obtained Singapore citizenship by 31 December of the effective year, you may write in to us to assess your eligibility (e.g. if you have obtained Singapore citizenship by 31 Dec 2025, you may qualify for the 2025 ESB payment).

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